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usg 50 l2tp vpn won't authenticate

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I enabled some system log options and captured where my problem occurs. see the attached basically the usg50 can't authenticate the username/pswd. It seems to be trying to communicate with an internal radius server (127.0.0.1:1812) which isn't responding. Is this normal if you use an internal user account? I know the username/pswd if good as it works just fine with the ssl vpn. I tried using an active directory AAA server, but it doesn't seem to help (or change the log msgs which i find strange) the l2tp vpn seems to be stuck trying to authenticate against 127.0.0.1:1812 (whatever that is) can anyone confirm this is normal behavior or post a log that shows what should happen during the authentication process. I've been online with zyxel several times and their last ditch effort is to have me reset the unit which i don't want to do just yet.

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